News

Jack Savoretti - A Picnic In The Park - Important Event Information

23/05/2023

We hope you’re excited to join us for a great bank holiday Sunday at Bute Park!  We ask for your co-operation and request you abide by the following guidelines designed to assist you:

TIMINGS

Gates Open - 3 PM
Approx Concert Finish Time - 10.30 PM

WHAT TIME DOES THE EVENT START/FINISH?

  • The gates open at 3pm. We recommend that you get here early, so that you don’t miss any of the action! The event finishes at 10:30pm.

SET TIMES

  • Show Timings (subject to change):
  • 15:00 GATES
  • 16:15 WANDERING HEARTS
  • 17:30 TOM SPEIGHT
  • 18:45 THE SHIRES
  • 20:30 JACK SAVORETTI
  • 22:30 CURFEW

​TRAVEL

​GETTING HERE

  • Bute Park is located in the heart of the City, just a short walk from the main high streets and civic centre and is easily accessible from a number of entrances. It is a vast park and covers a lot of ground. The entrance to the event ground will be located on the side of Bute Park close to Cardiff Castle in ‘Cooper’s Field’. It will be well signposted for you on the day. If you aren’t familiar with the area or need more info on the park you can find it online here: https://bute-park.com/directions/

BY CAR

  • There is no on-site parking at Bute Park, however there are a variety of car parking facilities nearby. Pay and display car parking facilities are available nearby in Castle Mews (CF10 3ER) and North Road (CF10 3EA), College Road, King Edward VII Avenue & Museum Avenue. Download the Park Cardiff app to help you find a place to park in Cardiff using live information from the Smart Parking sensor system that has been installed into parking spaces around the city. You can visit Cardiff.gov for further details about parking by Bute Park Blue Badge Parking will be at North Road Car Park and will be clearly signposted.

BY BUS

  • There are several bus stops situated along Castle Street to the south, and along North Road to the east. Visit the Cardiff Bus website for route information and times.

BY TRAIN

  • The West Gate entrance at the southern end of Bute Park is roughly 10 minutes walk from Cardiff Central station and 15 minutes walk from Cardiff Queen Street.

​FAQs

WILL I BE ABLE TO COME AND GO DURING THE DAY?

  • Please note this is a no re-entry event. Re-entry to the festival is not permitted, with the sole exception of parents/guardians accompanying children under the age of 16. Single use re-entry wristbands will only be issued on site at the festival to parents/guardians who are in possession of a Child Ticket and this pass allows for re-entry to the festival with or without your child. The reason for this exception is because the festival is a family-friendly event, and we want to be flexible to the needs of parents/guardians. Adults not accompanying children to the festival will not be allowed re-entry. Single use re-entry wristbands will also be available for disabled guests. If you have a medical condition that may cause you to need to leave and re-enter the festival site, you will be required to provide a medical exemption card or evidence from your doctors of this.

WHAT IS THE AGE RESTRICTION?

  • All Ages are welcome at the event! Under 3s go free and so don’t require a ticket, children ages 3-12 must hold a valid child’s ticket. Children aged 12 and over must hold a valid adult’s ticket. Please keep your children close and be aware that amplified noise presents a danger to vulnerable hearing, so we would strongly recommend that you bring hearing protection for your children. Children under 14 must be accompanied by an adult.

WHAT SHOULD I DO IF I HAVE A LOST OR FOUND CHILD?

  • Please speak immediately to the nearest member of staff, ideally someone in the security or stewarding team but most staff members are able to raise an alert.

ARE THERE ATMs AVAILABLE ON SITE?

  • There are no ATMs on site at this event. All bars accept cash or card/ contactless payments.

I AM HAVING A PROBLEM PRINTING MY E-TICKET/HAVEN’T RECEIVED MY TICKET

  • For all ticket enquiries, please contact customerservices@kilimanjarolive.co.uk

    • ​WHAT CAN I BRING?

WHAT FOOD IS AVAILABLE?

  • You can bring your own picnic into the main arena but we have a wide variety of catering on offer on site. Unfortunately, we cannot allow alcohol to be brought into, or out of the arena (a range of premium alcoholic and non-alcoholic drinks will be on sale from our bars).

CAN I BRING SOFT DRINKS/WATER WITH ME?

  • You are allowed to bring soft drinks/water with you (of not more than 500ml per bottle), as long as these are unopened/sealed when you arrive. Anything considered open will be confiscated on the gate. Camel packs (or similar) are not permitted. You may bring along a reusable water bottle. Please note there will be free water points inside the arena so you can refill any empty water bottle throughout the day.

CAN I BRING MY OWN PICNIC TABLE/CHAIRS?

  • You can bring your own tables and chairs into the main arena but security may ask you to move them to the perimeter of the arena if they are causing any obstruction. Chairs and picnic tables are not allowed in the area between the sound desk and the front of the stage.

CAN I BRING A GAZEBO/SMALL TENT?

  • Small tents (up to a height of 1m) are permitted into the main arena, however, security may ask you to move them to the perimeter of the arena if they are causing any obstruction. Gazebo’s and larger tents are not permitted on site.

​BANNED AND PROHIBITED ITEMS

WHAT ITEMS CAN I NOT BRING WITH ME?

  • As well as alcohol, no glass or sharp objects (including picnic cutlery) are permitted to be brought into the event and all guests will be subject to a brief search on entry as part of our security policy.

CAN I BRING A BARBECUE?

  • Due to safety concerns, barbecues of any type are prohibited anywhere on the festival site.

ARE DOGS ALLOWED?

  • Dogs are not permitted anywhere on the festival site, with the exception of guide dogs.

CAN I BRING MY OWN ALCOHOL?

  • Due to licensing restrictions, you are not permitted to bring alcohol into the arena. There is a wide range of premium alcoholic (and non-alcoholic) drinks available for purchase from our bars.

DRUGS POLICY

  • Kilimanjaro Live and Orchard Live has a zero tolerance policy on the use of, or the dealing in, illegal drugs on site, including legal highs. Drug enforcement laws are applicable on this site and SIA security is on site to deal with drug offences in accordance with national guidelines. If you deal in drugs, you will be arrested. Neither anti-social nor illegal behaviour shall be tolerated, and participants shall leave themselves liable for evictions from the site and possible prosecution. Experimenting with drugs can lead to adverse reaction. If you do take drugs and you become ill, depressed or frightened, please ask a steward to direct you to our on-site welfare centre which can help and support you. You may be searched at the entrance. Any items which the organisers consider may be used in an illegal or offensive manner will be confiscated.

ACCESSIBILITY

  • Kilimanjaro Live welcomes disabled festival goers and takes all reasonable measures to assist with their attendance and enjoyment of the event. At the same time, the festival takes place in the open countryside and guests with accessibility needs should be aware that the main arena, car park and surrounding areas are, naturally, fairly uneven and may be difficult to navigate. Stewards will be available, subject to peak movements, to assist disabled guests in getting into the main arena. Accessible toilets are provided on site. There is no covered viewing platform at this event, but there is a wheelchair platform reserved for wheelchair users. However, if disabled guests find that there are specific problems resulting from their disability, please contact one of the stewards who will be happy to do everything possible to help you. Please note disabled tickets need to be arranged ahead of time and not on the day of the event.

HOW DO I APPLY FOR A PERSONAL ASSISTANT TICKET?

  • In our efforts to make this event accessible to everyone, we offer disabled ticket holders, subject to availability, a free ticket for a personal assistant. The wheelchair platform is located in front of the main stage. To book a space on the wheelchair platform and/or to request a free carer ticket, please contact accessibility@kilimanjarolive.co.uk
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